Terms of service

Terms & Services

Welcome to Unicrystals. By accessing or purchasing from our website, you agree to the following Terms & Services. Please read them carefully before using our website.

1. About Our Store

Unicrystals provides products through our online store. We reserve the right to update, modify, or discontinue products, services, prices, or website features at any time without prior notice.

2. Product Information

We make every effort to ensure that product descriptions, images, prices, and other information are accurate. However, slight variations in colour, appearance, size, or finish may occur due to photography, lighting, or screen settings.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, address, phone number, and payment details.

Unicrystals reserves the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or incorrect customer information.

4. Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

Orders must be paid using the payment methods available at checkout. Unicrystals is not responsible for delays or issues caused by payment providers or banks.

5. Shipping & Delivery

We aim to process and dispatch orders within the stated processing time. Delivery timelines may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.

Once an order has been handed over to the courier, delivery delays caused by the courier are outside Unicrystal's direct control.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must submit eligible return or refund requests within 48 hours of delivery.

7. Website Usage

You agree not to:

- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce, or misuse our content, images, branding, or product information without permission.
- Submit false or misleading information.
- Interfere with the normal operation or security of the website.

8. Intellectual Property

All content available on the Unicrystals website, including logos, images, product photographs, text, graphics, designs, and other materials, belongs to Unicrystals or its respective content owners and may not be reproduced or used without permission.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other platforms. Their services may be subject to their own terms and policies.

10. Limitation of Liability

Unicrystals will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including courier delays, payment gateway issues, technical problems, or events outside our control.

11. Changes to These Terms

Unicrystals reserves the right to modify these Terms & Services at any time. Updated terms will be published on this page.

Your continued use of our website after changes are published constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions regarding these Terms & Services, please contact Unicrystals through the customer support details provided on our website.

Thank you for shopping with Unicrystals.